If your Snugglet isn't right, you have 30 days from delivery to let us know.
If it arrives damaged or faulty
Contact us within 30 days of delivery with your order number and a photo. We'll send a replacement or refund you in full, and you won't need to send anything back.
If you changed your mind
Contact us within 30 days of delivery. The item needs to be unused and in its original packaging. We'll reply with return instructions, and once the return arrives we'll refund your original payment method. Return shipping for a change of mind is paid by you, and original shipping charges are not refunded.
How to start
Email us through the contact page with your order number. A real person will reply within 2 business days.